If you're seeing the Adoption Failed error when trying to adopt a single device, this indicates a device-specific problem.Try the following steps first: If this doesn't help, go to Advanced adoption troubleshooting. The device shows a steady white LED status if it's ready for adoption. With ssh, we can perform manual adaptation. Click the box next to Override inform host with controller hostname/IP to check/enable it. If your controller is hosted on a UniFi Dream Machine, UniFi Dream Machine Pro or UniFi Cloud Key, you can adopt new devices via the UniFi Network mobile app.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription. Unifi controller 2.x.x. I also cannot SSH into the AP as the connection is refused, however I can ping the AP. Did "music pendants" exist in the 1800s/early 1900s? @Orphans Oh, thanks for explaining Stack Exchange to me ;P. @Orphans Touché. Especially device authentication. Your controller might have gotten a new ip after the power outage. It only takes a minute to sign up. No other indication or information is available. Normally the Ubnt Unifi access point and controller should be automatically adapted if they are on the same network, but in some cases, it doesn’t adapt if you’re on the same network, even though options such as antivirus and firewall are turned off. The Switch is connected to a 1 GB modem/router provided by Comcast. Nor could it be reached through SSH, even though the IP address was right and it replied to ping. Ah, I got 1 adopted...  interesting. Why is the rate of return for website investments so high? I have had the same problem with the lite. This will make it impossible to adopt the USG. If you have two NAT devices (like a modem/router combo and a USG), there's a possibility of network overlap between the two devices. Visit our worldwide community of Ubiquiti experts for more answers and solutions. Being involved with EE helped me to grow personally and professionally. I'm using Unifi 5.7.23 hosted on an Ubuntu VM. But next time. Ping the controller host/PC IP address and then enter the command set-inform to point the AP to the controller system. https://www.experts-exchange.com/questions/28699760/Unifi-can't-adopt-APs-when-setting-up-a-new-controller.html, https://community.ubnt.com/t5/UniFi-Wireless/UniFi-AP-firewall-settings-for-Windows-Server-2012-R2/td-p/1090855. Upgrade to version 3.x.x and allow enough time or manually update the firmware 3. from version 3.x.x upgrade to version 4.x.x and make sure AP upgrade.. As far as I can tell and with working with my unifi with controller version 1.2.3 and the unifi on firmware 2.3.x I can adopt. Connect with Certified Experts to gain insight and support on specific technology challenges including: Experts Exchange is the only place where you can interact directly with leading experts in the technology field. If not change it and try to re adopt. Does it make any scientific sense that a comet coming to crush Earth would appear "sideways" from a telescope and on the sky (from Earth)? UniFi - USG: How to Adopt a USG into an Existing Network. This will factory reset the device so that it can be re-provisioned. Is it ethical to award points for hilariously bad answers? The goal was to make the new computer the UniFi Controller. Once you’re done, go ahead and click to adopt. If all devices connected to a certain switch are unable to be adopted, make suer that the VLAN configuration on the switch isn't preventing devices from connecting to the UniFi Network Controller. Technology guides and opinions, brought to you by Adam. Device Adoption Methods for Remote UniFi Controllers. 1. the official community notice. just disabling antivirus worked for me. Launch the UniFi Network mobile app and select the controller you're using for adoption, 2. How To Add A List Of IP Addresses To IPtables Using Bash Script, How To Reset A Forgotten Password in CentOS. Some (myself included) would argue that these generic question/answer combinations are more helpful as they are more widely applicable to problems of other users. article helpful, Ubiquiti WiFiman is a tool for network device discovery and speedtests. If you've performed all of the steps above and still can't see your device, see the Advanced adoption troubleshooting section below. Then under the controller section check the host name and IP address are correct. This is mostly due to changes made(e.g. Your UniFi device will utilize SSH in order to download configuration information from your controller such as your SSID(s) and security configuration. It appeared to, It never said Adopt, but changed to Provisioning and Connected. Generally, you should adopt the device first, then upgrade the firmware (unless an upgrade is required before the adoption).

If it has never been adapted before, the default ssh username and password are ubnt, ubnt. READ MORE. Are websites a good investment? Need to readopt/reprovision that UniFi device to a new UniFi controller? When a device gets adopted to a controller, it shows up as Connected in the controller and gets its settings from the controller. The result is that the USG is in a different network than the rest of your devices. Press question mark to learn the rest of the keyboard shortcuts.

My two suggestions are: Hard reset the router using the reset button and try to re adopt. you said:  Firmware can only be upgraded using the controller from the Manage AP tab. After you've clicked Adopt, the device will go through Adopting and Provisioning statuses.Do not disconnect the device until it's showing up as Connected - this means the device is fully adopted. If you see a warning page first, go ahead and click Advanced > Proceed to . : (. Experts Exchange always has the answer, or at the least points me in the correct direction! I had an AP that wouldn't be adopted.