Not sure how RockAuto works but with Ford the box is worth more than the part.

Manufacturers may produce their parts in several countries and often our inventory includes the same part with the same part number, from two or more countries.

Once you've printed your shipping label and mailed your car part, you can periodically track it to ensure the part gets back to RockAuto.

RockAuto has a return policy that allows you to return car parts by following a few simple steps with these helpful tips.

Yes. However, RockAuto does provide a discount on shipping costs if you use their returns page to print out a shipping label. Manufacturers often provide application data only for their local markets, so we do not know whether their parts also fit vehicles in other markets. It will take up to X business days (Monday - Friday) to get the part and prepare to ship it to you. Because you`ll be responsible for shipping your core back, you need to make a decision whether or not your core deposit will be worth your shipping cost. Sharing is what powers GetHuman's free customer service contact information and tools. We will send you a discount code via email approximately one month after you place an order (each time!).

This part of the return process comes after you select the option to make a change. Dealing with Rockauto can be a pain. Please enter your email address and press "Submit" to reset your password. Manufacturers often make parts to be sold by others (Kenmore appliances, store-brand cereals, etc.). We want to be as helpful as possible.

Otherwise, you will not get your credit back. ), Are limited to quantity on hand and cannot be replaced with regular inventory at the same price, Consider other customers' preferences -- hearts. I had packed into the original box that they came in (larger box with two calipers and pads) but now that I see they go to two different places... See, ". For a better experience, please enable JavaScript in your browser before proceeding. Use the Order Status & Returns page to get & follow return directions. This must be done within the six month period to receive a refund. Any unanswered questions regarding the return process should be directed to customer service. Not sure how RockAuto works but with Ford the box is worth more than the part. However, RockAuto does provide a discount on shipping costs if you use their returns page to print out a shipping label. The price listed is for a quantity of 1 but the part is sold in multiples of X.

Customers are responsible for all return shipping costs unless otherwise stated in the catalog or return instructions. Hopefully you're good then. Never used Rock before, so wasn't familiar with how to use it. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day.

And if you spot any issues with our How Do I Return an Order with Rockauto? It is very unusual for the cores to be sent to different warehouses.

Worth it in this case, as I'll get $135 back in the end, just a reference point for anyone else curious.]. I always double box them because those cores can be worth more than the caliper itself.

RockAuto makes it convenient to order car parts and receive them in the mail. Please create a password for your account. They: The manufacturer is advising how many of the part are present on the vehicle -- the part is sold individually.

Sometimes a higher price also covers the cost of marketing a famous brand, or a manufacturer's decision to buy a part from another company (and mark up the price) instead of making it themselves. If the box is damaged they reserve the right to not give me core credit.

I told them they either take care of their mistake again, or I'd be calling my credit card company to deny the charge. As with any return, before returning a core you must obtain and follow return instructions from our Order Status page or via email.

What is the difference between the parts? However, because we buy many of these parts from wholesalers specializing in surplus, and not from manufacturers or their authorized distributors, the manufacturer will not honor warranty claims on closeout items.